Dear valued customers and suppliers.

In these uncertain times, I wanted to reach out to you personally about what we are doing here at Mardel Souza / American Made Solar & Wind Technologies to support you and your family as a valued member of our customer/supplier base community. As the situation around novel coronavirus (COVID-19) continues to evolve, we are doing everything we can to ensure your safety and provide maximum flexibility on installations and maintenance…
In response to the coronavirus, we have taken additional measures developed in consultation with global announcements and local public health authorities to make our installation, cleaning and hygiene protocols even more rigorous:

Our install teams are receiving ongoing briefings and enhanced operating protocols.
• We will conduct individual Thermal Search of our installers and fully support them to stay home should we find one of our installers/sales reps/ BS Electrical Engineer out of normal body temperature, coughing or with any symptoms remotely related to COVID-19.
• We will not enter your premises without proper cleaning devices, especially for the change and addition of equipment inside the customer/supplier property. We have increased the deployment of antibacterial hand sanitizers.
We expect, as stated by chancellors and presidents worldwide, that there are going to be substantial widespread of the virus in the coming weeks and months. Our decision to support our employees and customers remains the same. The decision to proceed, restrict, modify or postpone an installation will be based on the availability of community resources and ongoing Installation-specific risk assessment in coordination with the relevant healthcare and government authorities and the CDC.
As of now, there are no coronavirus cases In RGV, but our offices in San Antonio, Laredo and Corpus will proceed with more caution. Our local medical advisor recommends the following to prevent the widespread. We will follow them as close as possible.

-Triple wash hands With pt encounter
-No hand sacking
-Keep a distance of 6 feet
-No social gatherings
-Decontamination of Door handles, pc, phones daily
-Isolate elderly people as much as possible if they suffer heart problems and if they are greater >60- specially>80
-Have enough food/water for 3 weeks and medications for 2 months
-Agree with President Trump to close temporarily borders to avoid a spike in hospital admissions and make a delay in virus presentation to emergency rooms
-If you have a fever, cough and difficult breathing(don’t go to the emergency room, please go get check by your regular physician( to rule out other causes of these same symptoms-like influenza/others)
-Avoid going to the emergency room because you will get exposure and might acquire the virus,
-Real sick People that cannot breathe NEED to be seen in the emergency room.
-If you get the coronavirus, see your regular doctor,
-Your physician will contact Texas Dep of health and if you meet the criteria then you will get tested,
-Doctor offices don’t have test kids for coronavirus
-Isolate your self for 14 days.

In addition, we understand that supplies are running scarce. Being the license holder of a Water Treatment Specialist license for the State of Texas, upon request, we will Supply purified alkaline water to our customers at no cost. Please understand that this will be at first come first serve basis and you will need to provide us with an approved container and place it in our office. We would like to extend this invitation to the general public, but our company resources are limited and we will support the Catholic Diocese of Brownsville and its families.

For the time being, we will keep you posted.
If you believe in God, Pray for a smooth transition, avoid panic, warm weather, and healing for all the world

Alejandro Peña
American Made Solar and Wind

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